Personalized gifts are hugely popular right now and CustomJoy.com is one of several retailers tapping into this market. They allow customers to choose from an array of high quality products to customize with texts, logos or images for birthdays, weddings, anniversaries, graduations, housewarmings and more.
Should you choose this retailer next time you’re shopping for a bespoke gift? Below we’ll take a look at how CustomJoy.com compares to other custom gift services so that you can decide whether to get your next gift here.

A Varied Collection
The first thing you notice when you visit CustomJoy.com is that you’re not short of gift options. They offer an extensive and varied range of products to personalize that are suitable for all kinds of occasions.
I had a long browse through some of their categories and there are some really unique items here from slate cheeseboards to champagne gummy bears. They don’t do the usual custom mugs and t-shirts like other bespoke sites and instead stock a slightly quirkier collection. At the same time, it’s all stuff with quite a wide appeal.
Their five main categories are:
- Candles: They sell custom and novelty candles that seem excellent for weddings and anniversaries.
- Drinkware: This includes shot glasses, flasks and wine stoppers – all ready to personalize.
- Office: You can shop here for custom nametags, notepads and padfolios.
- Gourmet Candy: Shop here for a small selection of luxury candies.
- Home Goods: This includes hand soaps, cutting boards and keychains.
Full Control of Customization
Most of the products sold on their site can be bespoke gifts with text or an image. This could be a name, a date, a message or a photo.
You upload this as a file, giving you complete control over the design. The interface is quite easy to use, and you get a design preview, so you can see what the end result is going to look like before you commit.
They recommend uploading a vector image for cleaner resizing (if you’re not familiar with vector art, check out this handy guide to making vector images). If you haven’t got a vector image to use, you can always use a PNG image with a transparent background.
On their ‘Customization Tips’ page, they recommend reaching out if you’ve got any questions about file formats. However, the process does seem fairly straightforward (even as someone with few design skills, I found the upload process easy).
High Quality Craftsmanship
CustomJoy.com doesn’t do cheaply-made junk. They exclusively sell high quality products out of durable and top-end materials. Think items like cutting boards made of acacia wood and slate coasters.
They sell a few leather products like luggage tags and notebooks. Some of these are made from genuine leather for those that want the real thing, while others are made from vegan leather as a cruelty-free alternative.
Their gourmet candy supplied by Sugarfina is meanwhile available in a range of premium flavors like champagne and lemon drop martini.
Perhaps the most impressive of their products is their candles though. Their ‘Almost Real’ candles are shaped creatively like fruit and vegetables and hand-poured in LA. They also stock regular shaped candles in a selection of fun scents (including a candle discovery set containing three candles made from soy wax in different aromas).
Reasonable Pricing
While this is not the place to go for dirt cheap gifts, you do get a lot of value for the quality of these products – especially as many of them can be personalized.
Some sites offer much lower quality novelty gifts at a much higher price. CustomJoy.com feels relatively accessible and provides many gifts for less than $10.
A lot of products are also discounted, plus they’re currently offering a 10% off discount at the checkout. So you could end up getting a very good deal on a truly high quality custom gift.
No Refunds
CustomJoy.com is upfront about the fact that it doesn’t offer refunds (unless an insured product is damaged during shipping).
This is understandable considering that they sell bespoke gifts that can’t be resold. It is however something you do need to carefully consider – if you make a typo or you’re not happy with how a printed photo looks, you won’t be able to get your money back.
A no refund policy is pretty standard for bespoke gift sellers. To avoid unwanted errors, always double check the preview before hitting ‘buy’.

Gift Card Feature
Another feature that is worth pointing out is CustomJoy.com’s gift card feature. If you want to give someone the power to design their own gift, CustomJoy.com allows this.
This could be worth exploring if you’re looking for a corporate gift for a boss but are not sure what design they’d like. Alternatively, you could give a cooking enthusiast the option to design their own chopping board – they get to spend the gift card on whatever product or design they want.
Should you shop at CustomJoy.com?
CustomJoy.com is a great place to shop if you’re looking for a gift that’s personal and one-of-a-kind. You get to explore a range of items and you can upload different files and preview what they look like.
They’re also a good retailer to shop at if you’re looking for a product that balances quality and affordability. There’s some really high quality items here and you won’t feel as if you’re splurging.
The only thing you need to be wary of is their no refund policy – if you’ve got a bad habit of ordering custom items with typos, it might be better to look for some other type of gift. CustomJoy.com does offer non-personalized gifts, but the big appeal is that you can customize them.
They do seem to be one of the better choices of bespoke gift sellers and are definitely worth remembering next time you’re stuck looking for a fun and thoughtful gift. For occasions like wedding anniversary celebrations and housewarming parties, I can see a lot of potential here for gift solutions.







